897bd Privacy Policy — Your Data, Your Rights

1. Introduction

897bd ("we", "us", "our") operates the 897bd website and mobile platform available at https://897bd.vip. We take privacy seriously. This Privacy Policy describes how 897bd collects, processes, stores, and protects personal information about players and visitors ("you", "your") who use the 897bd platform or interact with our services. By registering an account or using any part of the 897bd platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our practices as described here, please do not use the 897bd platform.

This Privacy Policy should be read together with the 897bd Terms and Conditions, which govern the overall relationship between you and 897bd. Both documents together form the complete agreement regarding your use of the platform. 897bd may update this Privacy Policy periodically. Where material changes are made, we will notify registered players via their registered contact details or by displaying a prominent notice on the platform. We encourage all players to review this page regularly to stay informed about how 897bd handles personal data.

Information We Collect

897bd collects personal information through two primary channels: information you provide directly when creating and using your account, and information we collect automatically as you interact with the platform. The categories of personal data we process are described below.

Information You Provide Directly

When you register an account, verify your identity, make deposits or withdrawals, contact support, or participate in promotions, you may provide us with the following categories of personal data:

• Identity data: full legal name, date of birth, nationality, and government-issued photo identification (such as a National ID card or passport).
• Contact data: email address, mobile phone number, and residential address including city (e.g. Dhaka, Chittagong, Sylhet, Rajshahi, Khulna, or other Bangladeshi cities).
• Financial data: payment method identifiers (such as your bKash or Nagad registered mobile number), transaction history, deposit and withdrawal records, and account balance history.
• Communications data: the content of messages you send to 897bd support, including complaint submissions, live chat transcripts, and email correspondence.

Information Collected Automatically

When you visit 897bd or use the platform, we automatically collect certain technical and behavioural data. This includes your IP address, device type and operating system, browser type and version, pages viewed, links clicked, session duration, bet and game activity logs, and the referring URL that directed you to 897bd. This data is collected primarily through server logs, session cookies, and analytics tools operated by 897bd or by trusted analytics providers acting on our behalf. We use this data to maintain platform security, diagnose technical issues, optimise the mobile experience for the Android and iOS devices commonly used by players in Bangladesh, and to improve the relevance of promotional content.

Sharing Your Personal Information

897bd does not sell, rent, or trade your personal information to third parties for their own marketing purposes. 897bd may share your personal data with the following categories of third parties only where it is necessary for the purposes described in this Privacy Policy:

• Payment processors and banking partners: 897bd shares the minimum necessary financial data with bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank and other payment partners to process your transactions. These partners are contractually obligated to handle your data securely and to use it only for payment processing purposes.
• Identity verification (KYC) providers: 897bd uses third-party identity verification services to validate documents and perform age and identity checks required by our responsible gaming and compliance obligations. These providers process only the specific identity documents required for verification.
• Regulatory and law enforcement authorities: 897bd will disclose personal data to competent authorities where required to do so by law, court order, or regulatory direction. 897bd will notify you of such disclosures where it is legally permitted to do so.
• Platform technology providers: 897bd works with technology partners who provide hosting, analytics, customer support infrastructure, and security services. These partners process data only on 897bd's instructions and are bound by data processing agreements that restrict their use of your information.

All third parties with whom 897bd shares personal data are required to maintain the confidentiality and security of that data and to use it only for the specific purpose for which it was shared. 897bd does not authorise any third party to use your personal data for their own commercial purposes.

Cookies and Tracking Technologies

897bd uses cookies and similar tracking technologies on the platform to provide core functionality, maintain your session, and improve platform performance. A cookie is a small text file stored on your device by your web browser. Cookies do not contain executable code and cannot access other files on your device.

Types of Cookies We Use

Essential cookies are required for the platform to function and cannot be disabled. They include session authentication cookies that keep you logged in, security tokens that protect against cross-site request forgery, and cookies that remember your language preference between visits. Without these cookies, the 897bd platform cannot operate correctly. Performance and analytics cookies help 897bd understand how players use the platform — for example, which pages are most visited, how long players spend on the cricket betting section, and which deposit methods are most commonly used. This information is aggregated and does not identify individual users.

Managing Cookies

You can control non-essential cookies through your browser settings. Most modern browsers allow you to view, disable or delete cookies stored on your device. Please note that disabling certain cookies may affect the functionality of the 897bd platform — for example, disabling session cookies may require you to log in on every page visit. For more information on managing cookies, consult the help section of your browser. 897bd does not currently respond to browser-level "Do Not Track" signals, but we respect opt-out requests submitted directly to [email protected].

Data Security

897bd applies appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. These measures include SSL/TLS encryption for all data transmitted between your device and 897bd's servers, encrypted storage of sensitive account data, role-based access controls that restrict which 897bd personnel can access personal data and to what extent, regular security assessments of platform infrastructure, and two-factor authentication options for player accounts.

While 897bd takes all reasonable steps to protect your data, no method of electronic storage or transmission over the internet is 100% secure. In the event of a data security incident that poses a risk to your rights and freedoms, 897bd will notify affected players without undue delay using the contact details held on their account. If you believe your 897bd account or personal data may have been compromised, please contact [email protected] immediately.

Data Retention

897bd retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, to comply with applicable legal and regulatory obligations, and to resolve any disputes or enforce our agreements. For active player accounts, personal data is retained for the duration of the account relationship. Following account closure — whether initiated by the player or by 897bd — we retain core identity and financial transaction records for a minimum of 5 years to meet anti-money laundering and financial compliance requirements applicable to online services operating in Bangladesh.

Data that is no longer required for any legitimate purpose will be securely deleted or anonymised so that it can no longer be linked to any identifiable individual. Marketing preference data is deleted promptly upon receipt of an opt-out request. Support and communication records are typically retained for 3 years after the date of last contact to allow for dispute resolution and account history review.

Children's Privacy — 21+ Platform

897bd is strictly an adult platform. All services are exclusively available to persons who are 21 years of age or older. 897bd does not knowingly collect, process, or retain personal data from individuals under the age of 21. If 897bd discovers or reasonably suspects that a registered user is under 21 years of age, the account will be immediately suspended, all pending transactions will be frozen pending investigation, and any funds deposited by a minor may be returned to the payment source after deducting any bonuses claimed. If you are a parent or guardian and believe that a minor under your care has registered an 897bd account without your knowledge, please contact [email protected] immediately so that we can take appropriate action.

Changes to This Privacy Policy

897bd reserves the right to update or amend this Privacy Policy at any time. When we make changes, we will update the "Last updated" date at the top of this page. Where a change is material — for example, a significant change in the types of data we collect or the purposes for which we use it — 897bd will use reasonable efforts to notify registered players via their registered email address or mobile number before the change takes effect. Your continued use of the 897bd platform following any update to this Privacy Policy constitutes your acceptance of the revised policy. We recommend bookmarking this page and reviewing it periodically, particularly if you have concerns about how your data is handled.

Contact Us About Privacy

If you have any questions, concerns, or requests relating to this Privacy Policy or to the way 897bd processes your personal data, please contact the 897bd support team. All privacy-related correspondence should be directed to [email protected] with the subject line "Privacy Request" or "Data Request". Please include your registered username and a clear description of your query. 897bd aims to acknowledge all privacy requests within 5 business days and to provide a full response within 30 calendar days of the verified request.

897bd's support team is available 24/7, including during major cricket events such as BPL and IPL finals and Bangladeshi public holidays (Eid, Victory Day on December 16, Independence Day on March 26, Pohela Boishakh). Response times on peak event days may be slightly longer than normal, but all privacy requests will be processed in order of receipt. If your concern involves a potential data breach or security incident, please mark your message as urgent so that our security team can prioritise it.